Auditel telecom expense management services


Telecom Audit Services Types

Telecom audit services types include wired communications and wireless phone and data services. We define wired services as voice communications with data that uses wire based technology to transfer signals and communicate data. Telephone lines (more often called phone lines or voice) sometimes called landlines in the telecom community. Both wired and wireless services are managed by the FCC, PSC, and PUC. All these services can carry long distance traffic.

Wired Communications

Most of the wired telecommunications networks use fiber optics for the best incoming call signals (also known as inbound calling) and outgoing (also known as outbound calls). The old copper wiring is still used but not very much. In addition, data is another telecom audit service type.  With technology changing from MPLS, SIP, VOIP, SD-Wan, and now 5G wireless networks, technology change for our future is endless.

Wireless Communications

Wireless communications services function without the use of any landlines.  Additionally, wireless services use mobile phones, smartphones, androids, hotspots, wifi, or many other wireless devices to communicate.  These wireless devices use radio frequency instead of the wired end to end technology.  Wireless devices such as laptops, and mobile phones are what we think of when mentioning mobility, wireless communications. However they are not the only wireless devices.

Wireless services are used for radio transmissions of many types including aircraft, broadband services and television.  Other more common devices using wireless communications include microwave signals, paging, and ship radio stations.  Technology has enabled wireless devices to expand, but it just increases the audit service types for us to manage, and reduce costs for.  This has brought communication to a new forefront giving us the freedom to work in most any environment with freedom to talk on the move. We welcomed the 5G networks in 2019 and now 5G Phase 2 is in the works during 2020! Wireless expense management aka enterprise mobility management bring control including wireless inventory management.


The FCC, PSC, and PUC regulate both the Telecom Service Providers and their customers, including customer service. Our government monitors these agencies to ensure telecommunications integrity.

The Federal Communications Commission (FCC) regulates interstate, and international communications by radio, television, wire, satellite, and cable in all 50 states. They also operate in the District of Columbia and all U.S. territories. Congress monitors and regulates the FCC. In addition, they are an independent United States government agency. Moreover, the FCC is the primary authority for the United States communications laws, regulation, and technological innovation.  The FCC locations vary across the US.  Search the web to locate the nearest FCC office.

FCC  Wired and Wireless Services

Audit service types includ wired and wireless services. The FCC helps in promoting competition, innovation and investment between telecommunication companies within broadband services and facilities.  Moreover, the Federal Communication Commission supports the nation’s economy by ensuring an appropriate competitive framework for the unfolding of the communications revolution.  They revise media regulations so that new technologies flourish alongside diversity, and localism.  In summary, the FCC provides leadership in strengthening the defense of our nation’s communications infrastructure.

Public Utility Commission (PUC)

The Public Utility Commission PUC has jurisdiction over local telephone service providers. The Commission does not regulate 3G, 4G, 5G, 5G Series 2, wireless phone companies, cable TV companies, or long-distance companies. Consumers may contact their local municipality about cable TV problems, and contact the FCC about wireless phone and long distance issues.

Public Service Commission (PSC)

The Public Service Commission (also known as the PSC), gives information about telephone and telecommunication companies within the United States. When searching the PSC database you can search by Company Name, Type of Certificate, Geographic Exchange Area, or Docket Number.

The PSC focuses on consumer issues and not on governing the telephone companies. They give maps on area codes, show assignments of the abbreviated dialing codes, and give forms and information for Telecommunication Companies.  The PSC gives consumers and consultants information on Universal Access Fund (UAF).  They also give consumers a list of certified telecommunication companies for each specific state.

It’s good to know we have the FCC, PSC, and PUC governing telecommunications and overseeing both wired and wireless telecom services.

Learn more about Auditel telecom bill auditing and our services. Auditel shares more information on the outcome of many telecom recovery lawsuits and their settlements under Auditel telecom news. With Memorial Day around the corner if you act now we can get started and bring findings before next quarter.