Auditel's telecom expense management services


Telecom One Day Training – Telecom Manager

We need a class or workshop for my telecom manager to learn heavy duty long distance knowledge. Does Auditel offer this type workshop?

This telecom workshop is designed for CFO, CEO, CIO, Telecom Manager, Telecom Staff or any advanced student looking to audit large long distance invoices. This workshop training includes contract review. Managers learn to identify local usage, Intralata, Intrastate, Interstate, and International usages. Next the students learn bill analysis techniques and process used for call details within local telephone and long distance bills. We teach students to uncover various types of usages for example regulated, and non-regulated fees are defined to separate the usages from the services. More usage calculations are measured and reviewed such as any local calling plans, 3rd party, and collect call usages that are within the invoice.

Does long distance telecom manager training give my office training to calculate T1 and dedicated services?

Telecom management training is structured around heavy duty long distance. It’s not for the faint of heart, or the weak of heart. This training is also called “Telecom Manager Boot Camp.” Switched long distance and dedicated long distance services are calculated, separating calls, minutes, and charges, discounts, and of course the call details must be included with accurate calculations for cost per minute. There are dedicated and switched inbound calls as well and these are also known as 800#s. The difference is in the way the calls are configured to come into your office.

Can we learn long distance contracts in the Telecom Manager training workshop?

Auditel gives workshop training to make each student try to figure out the answer for themselves. It’s bullet proof once they learn how to be a telecom detective. These skills and procedures are for the strong of heart. The telecom manager boot camp approach really works and gives the keys needed for effective telecom management. We teach telecom managers how to analyze the current Telecom Service Provider Service Agreements reading the contract terms and conditions. Telecom contracts are researched for Minimum Annual Revenue Commitment (MARC), and students learn the essentials inside the Service Level Agreements (SLA). We also work with any revisions to the original signed agreements called contract addendums. Students are taught steps to research and review the contract terms.

Do you explain loop fees in the dedicated long distance training?

Auditel instruction and demonstrations give the student hands on workshop training that isn’t based on memorization. Our techniques work, and students are amazed at how much knowledge they retain during the training workshop. Loop fees are discussed with the dedicated T1 training as students how the local lines and long distance lines work differently and are billed differently.

With our telecom manager boot camp training for long distance and contracts, MARC, and SLA are reviewed as students ferret out the details in telecom contracts then learn to document expiration dates, contract termination, with fees and penalties at the forefront. Telecom management training workshop gives long distance skills your office needs for greatest savings along with many future benefits.

Student must take Day 1 Telecommunications Training – Basic Long Distance Auditing in order to attend this course.