Auditel's telecom expense management services

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Wireless Auditing

What fees do you charge for wireless auditing?

Auditel conducts the audit for our clients at no risk and no investment. We work on a contingency based approach (some call it a gain/share model, and others success fee). Clients fees are a portion of the refunds and or wireless savings. We are so confident and certain that we can deliver highest recovery and savings that we wait to invoice our fees until after the clients bill shows the results for wireless recovery and savings. Wireless recovery is a historical recapture of funds your company already paid to wireless Service Providers. In addition to the cell phone savings and recovery Auditel wireless auditing reports don’t require the need for purchasing software.

In telecom, the wireless environment and technology changes monthly, billing changes frequently, and employees make spur of the moment travel plans that make tracking their bills a must! Mobile phone, smartphones, tablets, including any wireless service with a data card can be audited for best mobile cost reduction. Give your employees more efficient services, give them flexibility and you will see positive results. Some of our wireless auditing concepts are outside the knowledge and experience of your internal Team, however we teach this knowledge during the audit.  After the audit your team will have a better understanding of fees, plans, contracts, and services. We deliver cost savings recommendations that require no risk, no investment, and no need for wireless service provider changes.

What service area does Auditel provide wireless auditing?

With our presence in many locations we provide a global service covering most parts of world including, North America, Europe, Africa, Middle East, Asia, South America and Australia.

What is wireless bill optimization?

Our experts produce wireless optimization by identifying incorrect wireless rate plans, pooling plan optimization, while delivering feature, and usage analysis. Wireless contract compliances ensure clients only pay applicable contract and tax rates by delivering: wireless analysis reports on smartphones, blackberry, data cards, and telecom service optimization. We create telecom policy and wireless company policy benchmarking.  Auditel will consolidate all your telecom bills including wireless billing accounts.

What reports are available with Auditel telecom expense management services?

We provide detailed analytical reports for senior management, in addition to process owners. Reports include validation of telecom bills, authorizing bills for payment, providing accrual reports, traffic analysis, usage patterns, wireless bill plan changes, data circuit analysis, frame relay, and internet broadband usages and utilization.

Can you name the largest invoice reductions found by Auditel in wireless auditing?

Tariff Investigations on wireless billing errors and billing inaccuracies produce high recoveries and refunds. But telecom taxes are often the largest cost reduction in wireless bills that is overlooked. Most companies don’t know whether they qualify for any telecom tax exemptions. Auditel reviews wireless bills to locate unclaimed tax exemptions, and misapplied taxes in addition, telecom surcharges and fees are reviewed for accuracy. Auditel can analyze all of your wireless taxes and telecom regulatory fees, furthermore these fees have risen to over 20% in most telecom bills. We pay close attention to all taxes including Local, City, County, State, and Federal taxes. Surcharges increase with usage, therefore Auditel finds them a necessary item to review. Some telecom regulatory fees, taxes, and surcharges include: 911 fees, and Federal Excise Tax.

As wireless costs for mobile devices, rate plans, text messaging, roaming, International usages, and data services continues to grow, so does the need for accurate wireless auditing services. We provide “go behind” telecom audits and you’d be surprised to find out how many leftover telecom refunds we find hidden in wireless invoices after other telecom auditing vendors complete their audits. Even our competitors bring wireless audits to us for review to see if we can deliver more wireless recovery or savings once they have completed their work.

Auditel has been providing wireless auditing services for the past 23 years and our audit services and client base still continue to expand and grow. Auditel provides the highest recovery and savings available along with complimentary telecom inventory with each full audit, at no risk with no investment.We work on a contingency based approach (some call it a gain/share model, and others name contingency as a success fee). We wait to invoice our fees until after the actual bill shows the results for wireless recovery

What is the fee for an Auditel wireless inventory?

Our telecom inventory is included with our full telecom audit so there is no added cost to obtain telecom service provider, billing account information, contract expiration, service location, and service description. These are only a few of the items included with our telecom inventory.

How can we determine if we are missing customer calls? At Auditel it is important to us that you have customer retention. Your customers should remain your customers. But what happens when these customers don’t reach your office after dialing several times? Do the customers remain your customer, or move to your competitor for their service or product? Has your company ever had traffic study analysis on your telecom traffic? This can identify usages for all of your lines or circuits. Auditel verifies services including circuits and lines are working and needed. With accurate telecom inventory control and detailed telecom service review you won’t miss your customer calls.

While auditing your telecom expenses Auditel provides efficient timely results, less client resources, and clear wireless inventory.  This is coupled with no risk and no investment. Auditel bring the highest wireless recovery and savings for less cost.

We’ve been providing our telecom expense management solutions for over 23 years. The Auditel team knows how to conduct an audit timely, and accurately the first time. Our service process is streamlined with built in quality controls and timelines equally important to bringing the highest savings. We encourage business to centralize telecom billing structure to gain added leverage with telecom Vendors.  This results in reducing the number of telecom agreements and contracts. Auditel performs telecom bill consolidation after the telecom audit is completed.

We deliver monthly telecom expense management services that remove the doubt and questions you have in your telecom expense. Auditel can automate the telecom environment and network structure with our intelligent telecom reporting systems. Organizations with centralized telecom billing realize higher discounts and bill cost reductions as a result of accurate telecom inventory management. Combining telecom contracts and service agreement locally, regionally, and across the country with telecom bill consolidation will always decrease AP costs, late fees, and show high savings on the telecom budget. Auditel bills on a contingency based fee (success fee or gain/share model). We are so confident in our service process that we provide a no risk, no investment wireless audit that delivers the highest recovery and savings.