Auditel's telecom expense management services

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Telecom Inventory Management

Can telecom inventory management help to keep track of our telephone lines, data inventory, and wireless inventory? Yes, Auditel telecom inventory management can track voice, phone and wireless services and even capture all data services.  To begin making a telecom inventory it’s important to know about all of your service locations.  In fact, each phone bill, data bill, and wireless bill contains a billing address.  Although this location can be different from the actual service address if your company has all telecom bills centralized.

How can I find out what telecom bills my company pays for monthly? Check with your Accounts Payable department to obtain each locations invoice.  If your bills have centralized billing the bills may be mailed to corporate HQ location.  Always make sure to locate all service provider invoices.  Furthermore, any accounts that are missed will make a big difference in your telecom inventory accuracy.

What should a telecom inventory contain? Auditel starts each project by obtaining the telecom service information. This is the first step to building clients voice inventory, wireless inventory, and data inventory.  Knowing the service provider telecom contract or service agreement start date and expiration date is key, but most people don’t go the next step to research any contract termination clauses (this is a time period prior to contract expiration date that you must cancel the contract prior to renewal.  Most telecom contracts include a contract renewal clause and termination clause.  It’s important to notify them in writing that you want to cancel service prior to automatic contract renewal.  Therefore, identifying the legal terms and conditions in each telecom contract, wireless contract, or data contract will help reveal more details about your telecom services.

Why is it important to review telecom contracts? Every commercial legal contract should be reviewed by your legal department, or by a company specializing in contract management, like Auditel. The Minimum Annual Revenue Commitment MARC has legal contract commitments that may be analyzed to verify Service Provider revenue commitments, service level clauses, and contract termination clauses, legal terms and conditions, and expiration dates.  This will help to avoid telecom penalties and extra charges monthly. Added contract details include telecom contract start date and expiration.  Most telecom contracts include a contract renewal clause and your job is to find the cancellation policy and time remaining prior to termination to notify them in writing that you want to cancel service.

 

What items does Auditel include in a telecom inventory? Some of the items included in voice inventory, wireless inventory, and data inventory include: service provider name, account number, MBTN, telephone number, circuit id, circuit location address, fixed trunks, variable trunks, VOIP, MPLS, contract expiration, description of service, features, contract start date, and contract termination date. To clarify items included in our inventory contact Auditel.

What information is included in a wireless inventory? The wireless service provider, service account number, user name, wireless number, data plan, device name, plan description, and wireless equipment.  Additionally, Auditel analyzes SMS usage, MMS usage, text messaging usages, long distance usage, roaming charges, International usages, and minimum annual revenue commitment (MARC).  Auditel uses the data to relay findings and dashboard delivery to our clients.

What is the fee for a telecom inventory?

Our fees come from the telecom savings we capture and this savings appears on clients telecom invoices.  If no telecom savings or telecom recovery are found, Auditel doesn’t charge a fee. In summary, we include a complimentary telecom inventory with each full telecom audit.