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Auditel telecom expense management services


Telecommunication Consultant

Our telecommunication consultant advice will give answers to all the questions your team has on telecom technology.  First, we start with a full review of all telecom agreements and contracts.  Then, Auditel can simplify the technology and give layman terms your company can understand on telecom contracts and the services they affect.  We analyze both wired and wireless telecom services.  Our trained in-house Telecommunication Consultant advice and recommendations can save your company time, company resources, and improve your bottom line by up to 36% with no carrier changes required.  Also, with our telecom consulting you will notice the bill reductions and control you will obtain.  Appreciate long-term budget reductions  and more control over your telecommunications than you’ve ever had before.

Telecommunication consultant services time frame for savings?

  Auditel provides telecom solutions that ensure your telecom department can run smoothly without any loss of services.  Moreover, our telecommunication consultant services bring the savings to your company fast and with very little company resources.  We file the disputes and place your approved orders for your company.  Auditel continues to follow the telecom disputes to full recovery with little or no help or support from your team.  We work together to bring maximum control and savings within telco invoices.  Furthermore, this helps keep your team in control of their optional recommendations before any orders are placed.  We show you the telecom savings results and refunds with our invoice usually within three to six weeks!

Telecom Project Audits  – How are they billed?

Auditel telecom project audits are billed a success fee, also known as contingency based fee, or shared fees.  In fact, we only invoice your company a small percentage of the amount saved as our fee. We provide our project audits to give you the telecom inventory necessary to capture items and services where refunds and recoveries don’t apply. Items overlooked, duplicate services, closed locations, and unused features are only a few of the items included in our research. With your first approval to Auditel, bill reductions and cost savings will begin. In most of the cases clients realize their savings a month or so before they pay us. Our success fee is only billed after savings are realized by your business.

Telecom Reporting Services – Our telecommunication consultants provide detailed analytical reports for senior management and process owners. Auditel telecom reports are generated on a weekly, monthly and quarterly basis including validation of services.

Telecommunication Consultant TEM Services

Auditel’s telecom consultant services provide TEM and telecom bill management for wired and wireless telecom services.  Bringing your business phone bill audits that provide complete control of your telecom invoices, eliminate late fees, removing billing errors, overcharges, and chaos.  Our traffic studies give your management the information needed to determine whether to add lines at facilities or disconnect them.  You gain a complete inventory of all lines and circuits at all locations. 

Tip    Consider setting up online payments to reduce costs of processing your telecom invoices.

Contract Management

Auditel Telecom Team including our trained Telecom Consultants analyze and provide contract management on the current Telecom Service Provider contracts.  This includes all the various telecom contracts Minimum Annual Revenue Commitments (MARC), and SLA (Service Level Agreements).  Then our telecom consultants compare these contracts with any revisions or addendums to the original signed agreements. We research and review the telco contract terms and give our recommendations accordingly. 

      Telecommunication Consultant Tips

We don’t recommend carrier switch to save money unless there are service issues. It is very important not to choose a vendor solely on price.  

Tip   Vendor service is very important!  Service up time is most important. Auditel will research the reliability of each Service Provider to determine their customer service, guaranteed bandwidth, maintenance, and reputation.  Auditel goes one step further, we contact several existing clients to validate any service issues they have had, and the carrier flexibility in managing their services. We ask them about their service outages, and if they’ve had any service delays with the Service Provider.

In fact, we can work with your team conducting a market analysis to give you all the latest technology, and compare it with your current services to obtain the best market pricing for maximum savings.

Keep your leverage by having more than one Service Provider. There is less risk for potential service outages with multiple Providers.

Tip   Termination clauses are critical to understand in your Service Agreements. Beware of stiff penalties if termination is not to the letter of the agreement.

We offer telecom contract management review for your telecom contracts and review maintenance clauses, equipment fees, service installation charges, monitoring, testing fees, warranties, and all payment terms and conditions.

Does your Service Agreement mention any business changes, ramifications, or mergers?

Review all the fees assessed for multiple routing 800s, 800 # service fees, Dedicated and Switched 800# fees, Specific Time of Day Routing fees, Managed 800 routing fees, Access Charges, Paper billing fees, Managing toll free numbers, Management of the service level agreement. We can help you reduce these fees and charges.  

Auditel telecommunication consultants can review all Voice, Data, and Wireless telecom service contracts. We review all the provisions in your agreement entirely. In summary, we understand how to navigate telecom contracts and we help our clients obtain the best terms and best maintenance clauses.

Tip   Now is the time for you to consider reviewing your contract to shave large percentages off your telecom budget and maximize telecom cost management.

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