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Auditel telecom expense management services

800-473-5655

Why Have a Telecom Audit?

Why have a telecom audit? A telecom audit can bring a company with multiple locations and complex services a single inventory. It could bring 15-36% savings. The audit can help reduce fees for unused services, validate usages, and help organize telecom services.  

Millions of dollars are lost each day from telecom billing mistakes. Although many of the errors are entitled to telecom refunds, few are found.. Auditel telecom news gives evidence on FCC, FTC, PUC, and PSC settlements from telecom refunds.  After analyzing a large newspaper’s phone bills we found 52% in telecom refunds!  Another example, a large medical supply audit produced $2.5 million in telecom expense reduction.  Your company is almost certainly paying for more errors than you think.  Have you ever cancelled a line and dialed it months later to hear the disconnected tone?  Then eventually you check the invoice to find that the billing never stopped? 

Does your company have a telecom department?  Many large companies have a telecom department. But even if your company does, they stay busy keeping your services operational, they really don’t have time to look inside all the phone bills and compare them with contract, and usages monthly. Why pay for a telecom department unless you need one? Auditel ensures your company pays the accurate amount for services delivered and obtains the telecom refunds.  We bill on a contingency fee basis with invoices held until invoices show proof of savings.

The answer to the question why have a telecom audit is simple. People are under the impression that the service providers make mistakes on purpose.  Unfortunately, this just isn’t true. The Phone Company Representative will be happy to correct any legitimate billing mistake once you find it, but don’t count on a refund in each case. Many details are needed to determine if you qualify for telecom refunds. Your contract clauses may also come into play for term of refunds. A telecom audit can bring all the answers along with telecom savings.

Many companies change providers searching for a way to lower expenses. Before outsourcing your telecom or changing carriers Auditel recommends a telecom audit. We don’t want our clients to be at risk of losing telecom refunds on billing mistakes not found before changing carriers or service providers.  It is best to correct these billing mistakes before a major change.

When statistics show that over 90% of phone bills contain errors and mistakes, it is just good business to verify that your bills are accurate.  Whether the errors found are your fault or the Service Provider’s, why just pay your bills each month without reviewing them?  Why pay 25-40% in errors when there is an alternative? A telecom bill audit can provide the answers to the questions inside the phone and telecom services. 

 

 

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