Auditel telecom expense management services

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Telecom One Day Training – Telecom Basics


We are looking for a telecom one day training telecom basics course, or workshop that teaches us about the actual services inside our telephone bills. Our company needs to understand telephone fees and telecom dictionary terms. We need general knowledge of how to review a telephone invoice. Can Auditel provide this training workshop?
Furthermore, this workshop is an introduction and overview to telecommunications.  Next, students will begin to learn the basic telecom dictionary terms, and history of telecom services and billing with principles of telecommunications. We educate your staff on the actual telephone service delivery from the central office to your desk. In addition we include training on various services, features, surcharges, telecom taxes, and billing terms.

Telecom One Day Training

Auditel offers basic telecom one day training telecom basics workshop for those individuals with little or no telecommunications background. Moreover, this training workshop teaches basic telecommunications terminology and history throughout the workshop. Certainly, the basic telecommunications training course teaches students how circuits and telephone lines work behind the scenes. So, we demonstrate and explain how the phone lines function and they learn the terms that make them work. We cover the service billing terms as well, and explain how they all work together. Our training covers actual telephone services and circuits from the central office to the clients location with additional knowledge of demarcation points and telecom terminoloy.

The telecom knowledge each student acquires during the telecom one day training telecom basics workshop helps them understand the service items and fees that make up the telephone bill monthly recurring charges. In addition, we discuss the non-recurring charges that are found applied to local telephone bills. Then, students learn to identify telephone bill usage charges and how they apply to the local telephone bills monthly.

We make telecommunications training simple for those who want to know the telecom lingo and how to apply the services to better understand the telecom dictionary terms.

More Telecom Training Available:

Auditel provides extensive telecom training in three phases: Phase 1, Phase 2, and Phase 3. These workshops are available in one, three, five, and ten day intervals.

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