Auditel Inc. Privacy Policy

At Auditel Inc., we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

When you contact us or request our services, we may collect:

• Name
• Company name
• Job title
• Email address
• Phone number
• Business address
• Information you provide in forms or emails

Business Information

To provide Telecom Expense Management (TEM) services, we may receive:

• Telecom invoices
• Wireless billing information
• Internet and cloud service invoices
• Vendor contracts
• Service inventories
• Cost center information
• Billing and usage reports

This information is used solely for delivering our services.

2. How We Use Your Information

We use information to:

• Provide Telecom Expense Management services
• Analyze telecom expenses and billing data
• Identify billing errors, unused services, and cost savings opportunities
• Respond to inquiries
• Communicate regarding our services
• Comply with legal obligations
• Protect against fraud and unauthorized access

3. Confidential Client Data

We understand that our clients entrust us with confidential business information, including telecom invoices, carrier contracts, billing records, inventories, and expense data. Such information is used solely for providing Telecom Expense Management (TEM) services and is not disclosed except as authorized by the client or required by law.

4. Vendor Communications

As part of our services, we may communicate with telecommunications carrier, internet service provider, wireless provider, and other telecom service vendors on behalf of our clients to resolve billing issues, audit invoices, negotiate services, or obtain account information, as authorized by the client.

5. Information Sharing

We do not sell your personal information.

We may share information only with:

• Trusted service providers who assist us in operating our business
• Professional advisors (such as legal or accounting professionals)
• Government authorities when required by law
• In connection with a merger, acquisition, or sale of business assets

All service providers are expected to maintain appropriate confidentiality.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain information only as long as necessary to:

• Provide our services
• Meet legal and contractual obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Your Choices

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable

Some information may be retained where required by law or necessary for legitimate business purposes.

10. Children’s Privacy

Our services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on the website with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

[Company Name]

Email: [Email Address]

Phone: [Phone Number]

Address: [Business Address]

Effective Date: 07/01/2026